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# Return & Exchange policy:
We are confident you will be happy with your purchase. However if this is not the case, you may EXCHANGE it for another item by mailing it back unworn and in its original condition. SORRY, NO REFUNDS. All exchanges must be postmarked within 10 days of receipt of purchase. To exchange an item, please contact ATI at [email protected] for instructions. Ancient Truth Investigators is not responsible for lost or damaged packages. All shipping fees are not refundable.
## Order Confirmation
After placing an order, you will receive an email confirmation. You will receive a second email when your order is shipped so that you may track your package.
United States: Orders are shipped via USPS Priority with delivery confirmation which costs $9 (default shipping charge) and take just 2-3 business days to arrive. You will receive an email with USPS tracking number when the order is shipped.
Canada and Mexico: Orders are shipped First Class which costs $12 (default shipping charge) or $19.95 for Priority (which takes 6-10 days to ship)
Everywhere else: Orders are shipped First Class which costs $10 (default shipping charge) or $23.95 for Priority (which takes 6-10 days to ship)
For international orders, the customer is responsible for all duties and taxes.
## Rush Orders
If you need your Chakra Enhancer by a certain date, please email [email protected] to see if your request can be met. Ordering with expedited shipping DOES NOT guarantee that your item will be shipped immediately.
All orders are shipped in a gift box. If your order is a gift and you would like to enclose a personal note please contact ATI with instructions. Receipts are sent via email to the buyer, not included in the shipment.
Once your payment is processed, your order will ship within 5-10 business days. Any changes in the estimated shipping time will be communicated to you as soon as possible.
If an item is defective within the first 30 days of your purchase, we will be happy to repair it at no cost, provided it has been subjected to normal wear and tear. If after extended wear you would like us to repair your jewelry, please email Rachel at [email protected] to discuss the fee. Repairs are handled on a case-by-case basis depending on the extent of the repair needed. Repair costs start at $25 and will vary. The customer will be responsible for shipping both ways.
## Replacing a lost earring
If you lose one of your Spotted Quartz earrings we will gladly make another match. The cost for this service is the half the current price of the pair of earrings plus all shipping costs. If the earring is no longer available for sale here you may need to send us the one remaining earring so that we can replicate it correctly. Email us and we'll work out the details.
Ancient Truth Investigators
Investigating the unexplainable, unearthing hidden origins, exploring the meaning of it all...
# Legal Statement
## No warranty and no liability
Rachel Rader is making great efforts to include accurate and up-to-date information, we make no representations or warranties, express or implied, as to the accuracy or completeness of the information provided on this Website and disclaim any liability for the use of this site or any site linked to it. Rachel Rader may change this site at any time without notice but does not assume any responsibility to update it. All users agree that all access and use of this Website and on any Website linked to from this site and the content thereof is at their own risk. Neither Rachel Rader nor any other party involved in creating, producing or delivering this Website or on any Website linked to from this site shall be liable in any manner whatsoever for any direct, incidental, consequential, indirect or punitive damages arising out of your access, use or inability to use this Website or any Website linked to from this site, or any errors or omissions in the content thereof.
## No offer and no solicitation
The information provided on this Website does not constitute an offer of or solicitation for the purchase or disposal of, trading or any transaction in any Rachel Rader securities. Investors must not rely on this information for investment decisions.
## Forward-looking information
This page may contain forward-looking information. Such information is subject to a variety of significant uncertainties, including scientific, business, economic and financial factors, and therefore actual results may differ significantly from those presented.
Links to third party pages are provided for convenience only. We do not express any opinion on the content of any third party pages and expressly disclaim any liability for all third party information and the use of it.
All mentioned trademarks are owned by or licensed to a Member of the Rachel Rader Group.
The Website of Rachel Rader and the information contained and referenced therein are for informational purposes only. Any reproduction, retransmission or other use is strictly prohibited. Request for permission to reproduce any information contained on this Website should be addressed to the Rachel Rader Webmaster